Singapore’s postal service reinvents itself for the digital age
An interesting article summarises how SingPost reinvents itself for the digital age. Besides its regular postal duties, it offers a basket of services for companies, including website development, online marketing, customer service and, of course, package delivery. Following the Amazon model, it is building a network of 24 warehouses in 12 countries to stockpile goods for companies. The e-commerce team is staffed with former Silicon Valley executives.
Walmart set to test $50-a-year unlimited delivery service
US retailer Walmart will be testing an unlimited three-day delivery service at a cost of $50 for online shoppers this summer. The company believes that its customers will warm to the idea of a delivery service which focuses on being “affordable” and “predictable”, rather than offering extra benefits.
Fashion brands sue Alibaba over “counterfeit goods”
Paris-based Kering Group, the luxury goods company whose famous brands include Gucci, Yves Saint Laurent and Puma, has filed a lawsuit in Manhattan federal court accusing Alibaba of allowing counterfeit goods to be sold on its e-commerce website. Alibaba is accused not only allowing this activity to happen, but also playing a part in the manufacturing and sale of the goods. The lawsuit is said to be part of Kering’s “ongoing global effort to maintain its customers’ trust in its genuine products and to continue to develop the creative works and talents in its brands”.
SingPost e-commerce investments paying off, further acquisitions likely
SingPost achieves 12% growth in revenue and an underlying net profit of SGD$157.2 millions for full year FY2014/15. The company said that its innovation “will only intensify” to capitalize on the global growth in e-commerce.
India Post opens e-commerce centre
India’s Communications and IT Minister officially opened India Post’s new e-commerce centre on Monday (11 May). The new centre, based at at Safdarjang, New Delhi, is dedicated exclusively to handling e-commerce parcels. According to India Post, the centre will be capable of handling up to 30,000 parcels per day.